BPO Service Provider

Effizent Seele Pvt Ltd provides the service of BPO (Business Process Outsourcing). Whether you are a small-midsized or a large organization, we provide full technical support, quality call, and a 24*7 service. Our state of art infrastructure, skilled call center professionals and latest software technology helps us provide 24X7 quality services that are tailor-made to meet our customer's requirements. With experienced manpower, we make sure that our back-office services are error-free and are completed on time always. With refreshing minds, we hire best for the best service.

Join hands with us and be rest ensured that your clients will get quality treatment and our complete attention.

Our Services Listed Below-

Inbound Call Center Services

We have managed inbound customer service operations across a broad range of areas over the years. Our skilled call center professionals, state of the art infrastructure and latest software technology help us provide 24X7 quality and effective Inbound call center services that are customized to meet our customer’s requirements.

Outsource your inbound call center services to Effizent Seele Pvt Ltd and get benefit from planned and quality inbound contact center services that help you attain your business goals and stay ahead of the game.

Inbound Customer Support Services

As an extremely professional Inbound call center, we always concentrate on giving excellent services to our client and keep a lifetime bond with our valued client. We understand the uniqueness of every business and customize our services to meet your needs. Our qualified team of specialists ensures top-class Inbound Customer Support Services

The benefits you get by outsourcing your inbound customer support services to us as highlighted below:

  • Our expert does not just resolve the current customer’s issue but anticipates the next issue that helps reduce customer calling back repeatedly
  • We provide completely customized services to meet your needs
  • We provide real-time reporting and 100% call recordings
  • Inbound Technical Support Services
Outbound Call Center Services

Effizent Seele Pvt Ltd offers a wide collection of Outbound call center services that will boost your resources and will reduce your expenses on the other hand.

Our experience and knowledge in outbound call center services will meet all your outbound call center needs to match your expectations and helps you to achieve the maximum results with minimum costs.

We act as an expansion of your inside sales teams, giving you the talent and tools to grow your business.

The benefits you get by us are highlighted below:

  • Reduce your costs and make a positive impact on your budget
  • A dedicated experienced team available 24 X 7 X365 days
  • 100% Transparency as all our calls are recorded and can be barged In.
  • State of Art infrastructure and technology with nearly zero downtime
  • We can handle a large number of calls
  • Save on your hiring and training costs.
  • Warm transfer your leads to your sales reps if required
  • 100% Tailored based services
  • Industry Experience – Hospitality, Telecom, Insurance, Mortgage, IT, Education, Travel, etc.

Mentioned below are the types of Inbound Order Taking Services we provide:

  • Lead Generation Services
  • Telemarketing Services
  • Appointment Setting Services
  • Customer Satisfaction Surveys
  • Update your customer base
  • Hardcore sales
  • Outbound Collections
  • Charity
Back Office Services

Effizent Seele Pvt Ltd presents back-office services across multiple industries globally. With an experienced team, we make sure that our back-office services are errorless and are finished on time always.

The advantages you get by outsourcing your back office services to us :

  • 24 X 7 X 365 day’s support
  • Experience team
  • Errorless and On-time work completion
  • Reduce your operational costs
  • All kinds of customized Writing provided to maintain transparency

Our back-office services are classified into 3 major categories as seen below:

  • Data Cleansing Services
  • Data Mining and Data Entry Services
  • Documents Processing Services
Data Cleansing Services

*We ensure 100% Data security*

We preserve the value of your data and assure you to gain the highest value from this important asset. Effizent Seele Pvt Ltd recognizes and corrects missing record in your database with precision so you can use your data efficiently within your organization.

Our data cleaning solutions increase your company’s ROI and productivity and reduce your cost and wastage.

What we Do in our Data Cleansing Services:

  • Merge Data
  • Enter the Missing Data
  • Remove Duplicity from your Data
  • Verify Data
  • Normalize and Standardize your Data

The benefits you get from our data Cleansing services as highlighted below:

  • Improves your Targeting and Marketing
  • Improves your response rate
  • Improves your brand image by accurately targeting your customers
  • Eliminates wasted efforts and costs
  • Keeps you in compliance
Data Entry and Data Mining Services

*We ensure 100% Data security*

Effizent Seele Pvt Ltd does the data mining for you over the industries like Finance, Travel, IT, Hospitality, Telecom, Insurance, etc. that in turns allow you to make better business decisions.

On the internet, the data is disorganized and tough to find, so we do the difficult work for you and mine the correct data for you as per your need that enables your marketing team to work adequately and efficiently.

All the work taken up by Effizent Seele Pvt Ltd goes through strict state processes before it gets delivered to the client.

We mine Data from:

  • Internet
  • Social Media
  • Image
  • Excel
  • Word
  • PDF
  • Open Source

Benefits you get from Outsourcing your Data Mining process:

  • Time-saving and cost-saving
  • Accurate Data Mining
  • Benefits your marketing and sales team and improves their efficiency
  • 100% Data Security
  • Quality Control
  • Quick Turnaround Time
  • B2B and B2C Data Mining
Web-Enabled Services

With our Web Enabled services don’t miss out on any customer. We provide cost-effective web-enabled services as listed below without compromising the quality of work.

  • Live Chat Support
  • Email Support

Email and Chat Support can be offered for:

  • Sales
  • Customer Services
  • Technical Support
  • Information / Enquiry
  • Order Taking
  • Follow- Up Services
  • Returns
  • E-Commerce
  • And lot more
Live Chat Support

*We ensure 100% Data security*

If you are dropping your clients if you want to increase your traffic then outsourcing the live chat support services to Effizent Seele Pvt Ltd will help your business a lot.

You can change your website guests into prospects and then in-turn into traffic by outsourcing your live chat support services and that in turn will improve your overall sales significantly.

Our live chat support team has the same knowledge as our email or phone team. Benefits you get from Outsourcing your Live Chat Support process:

  • Immediate Customer Support
  • Convert Website visitors into prospects and increase sales.
  • Collect real-time data about your website view and working
  • Cost-Effective
  • Customized Support
  • Secure and Reliable
  • Save on phone bills by deflecting toll-free calls to chat support

Industries those can get benefits from Chat support:

  • Retail
  • IT – Software
  • Online Printing and Publishing
  • Healthcare
  • Real-estate
  • Insurance
  • Education
  • Telecom-Commerce
  • Web Designing and Development
Email Support

*We ensure 100% Data security*

Many companies are outsourcing their non-voice call center needs, including Email support services. We offer Email support services for technical as well as non-technical products and services to our client globally,

Outsourcing Email Support to Effizent Seele Pvt Ltd can help you if your company receives good numbers of emails from your customers which go unanswered and unnoticed and in turn, you can save your precious time and costs and can concentrate on your core business.

Manpower and Immigration Consultancy Services

Effizent Seele Pvt Ltd provides Manpower and Immigration consultancy services and we value transparent business practices and help businesses and individuals to accomplish their different business and personal needs.

We have experienced team of qualified recruiters who work as through your given specifications and fulfill the conditions by complete satisfaction. Being a leading manpower expert we understand your manpower requirements and provide targeted solutions with your best interests at heart.

When it comes to choosing the right people for key positions, you can’t take chances. Here we can help you find the right people for the right job!

GET IN TOUCH WITH EFFIZENT

Information


  • C-338, 5th, 4th & 3rd Floor,Palam Extn Sector-7 Dwarka,New Delhi-110075. India
  • 18008435500
  • info@effizentseele.com